Effective Date: April 17th, 2025

EVIVA ED Computer Training LLC (“EVIVA,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you interact with our digital educational services, including but not limited to Elite del Trading, Dinero Desbloqueado, and Bitclass.

This policy has been prepared in accordance with:

    • The UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.
    • The EU General Data Protection Regulation (GDPR).

1. Who We Are

EVIVA ED Computer Training LLC is a UAE-registered company operating educational platforms and delivering digital learning content. For the purposes of data protection laws, we are the “data controller” of the personal data we collect.

2. What Information We Collect

We collect personal information when you:

  • Register or enroll in a course.
  • Subscribe to our newsletter or content updates.
  • Contact us via email, forms, or support.
  • Attend webinars, live sessions, or training events.
  • Browse our website or interact with our digital content.

The data we may collect includes:

  • Name, surname, email address, and phone number.
  • Payment details (via third-party processors).
  • IP address, browser type, device ID.
  • Preferences, interests, and survey responses.
  • Educational progress and session activity.

3. How We Use Your Data

We process your data for the following purposes:

  • To provide access to our courses and platform.
  • To manage billing and payment (via partners like Hotmart).
  • To communicate with you regarding your learning experience.
  • To improve our services and personalize your content.
  • To send newsletters, offers, or course updates (with your consent).
  • To comply with legal obligations (e.g., identity verification, tax, AML).

4. Legal Bases for Processing

We process your data under the following legal grounds:

  • Performance of a contract (e.g., providing course access).
  • Compliance with legal obligations.
  • Legitimate interest (e.g., improving platform performance).
  • Consent (e.g., receiving marketing communications).

5. Cookies and Tracking

We use cookies and tracking technologies to analyze usage, save preferences, and deliver personalized content. For details, please refer to our Cookie Policy.

6. Data Sharing and Transfers

We may share your data with:

  • Payment and platform providers (e.g., Hotmart, Bitclass).
  • IT and analytics service providers.
  • Professional advisers (e.g., legal, compliance).
  • Authorities when required by law.

Some data may be transferred to servers located outside the UAE or EU. In such cases, we ensure that adequate safeguards (e.g., Standard Contractual Clauses) are in place.

We do not sell or rent your personal data.

7. Data Retention

Your data will be retained for as long as necessary to:

  • Deliver the service you requested.
  • Fulfill legal obligations.
  • Resolve disputes or enforce agreements.

Data no longer required will be securely deleted.

8. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or update your data.
  • Request deletion of your data.
  • Withdraw consent (where processing is based on consent).
  • Object to processing or request restriction.
  • File a complaint with your local data protection authority.

To exercise your rights, contact us at: legal@evivaed.com

9. Data Security

We apply appropriate technical and organizational measures to protect your data, including:

  • Secure cloud infrastructure
  • Role-based access control
  • SSL encryption
  • Regular security audits

10. Automated Decision-Making and Profiling

EVIVA does not make decisions based solely on automated processing that produce legal effects or significantly affect you. If we ever implement profiling to personalize your learning experience or recommend courses, we will inform you and provide the option to object or request human review.

11. Data Protection Officer (DPO)

EVIVA has appointed a Data Protection Officer responsible for ensuring compliance with this Privacy Policy. If you have any questions or wish to exercise your data rights, please contact our DPO at:

📧 Email: legal@evivaed.com

12. Updates to This Policy

We may revise this Privacy Policy periodically to reflect changes in legal, technical, or operational practices. Updates will be posted on this page with a revised effective date.

13. Contact Us

For any questions about this Privacy Policy or your personal data, please contact:

Email: legal@evivaed.com
Address: Ubora Tower, 3102, Marasi Drive, Business Bay, Dubai, United Arab Emirates

Thank you for trusting EVIVA with your learning journey.